AI Support Copilot
Empower agents with an AI copilot that answers product and technical
questions so they don't have to wait for PM or engineers' responses.
Access a knowledge hub where agents find all the materials needed to
resolve customer issues.
Smart Copilot that
Augments the Team
Source
Access a knowledge hub for support agents to find the materials needed to resolve customer issues. Duckie can connect to product and engineering knowledge base as well.
Duckie copilot integrates within Slack, Zendesk and Intercom, empowering agents to work faster within their existing workflow without context switching.
Duckie connects to product and engineering knowledge bases and understands product context, giving support agents instant access to up-to-date product changes without needing to ask engineers or PMs.
Our Clients
Duckie helps support teams resolve tickets efficiently, ensuring that customer interactions remain genuine and personal.
“Before Duckie, our support team was losing hours weekly trying to resolve technical requests. Now, we are handling these same requests 10x faster.”
Build to help your customer support teams work smoothly and independently!
Backed by
