solve

AI Support Agent

Deliver precise, accurate issue resolution.

Ticket Resolution
Pause
65%
Ticket Deflection Rate
80%
Reduction in Time to Resolution
15
Hours/Week Saved Per Agent

Accurate Ticket Resolution
that Actually Works

Seamless Integrations

Duckie sits within the tools you already use, like Slack, Discord, Zendesk, and Intercom.

Automatic Escalation

Automatically escalates issues to your team when needed, ensuring everything is addressed promptly and effectively.

Grounded in Truth

Duckie always backs up its answers with reliable sources for trust and transparency.

Past
tickets
Document-
ation
Interactive conversations

Duckie intelligently asks follow-up questions to customers to gather context, delivering personalized and accurate support.

Self-improvement

Duckie continuously pick up learnings and new knowledge from every issue it resolves, improving with each customer interaction.

Our Clients

Duckie helps support teams resolve tickets efficiently, ensuring that customer interactions remain genuine and personal.

“Our B2B clients need fast and accurate responses, and Duckie delivers just that. We can focus on innovating.”

Sidd Seethepalli
Sidd Seethepalli
CTO - Vellum
Duckie

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