Deliver precise, accurate issue resolution.
Fast, automated replies for common customer questions, perfect for high-volume interactions.
Instant drafts responses for complex inquiries, ready for human review to retain a personalized and thoughtful human touch.
Duckie sits within the tools you already use, like Slack, Discord, Zendesk, and Intercom.
Automatically escalates issues to your team when needed, ensuring everything is addressed promptly and effectively.
Duckie always backs up its answers with reliable sources for trust and transparency.
Duckie intelligently asks follow-up questions to customers to gather context, delivering personalized and accurate support.
Duckie continuously pick up learnings and new knowledge from every issue it resolves, improving with each customer interaction.
Duckie helps support teams resolve tickets efficiently, ensuring that customer interactions remain genuine and personal.